End of Life for 32-bit Software
Infolytica Corporation will be ending support for 32-bit versions of all its software.
Any updates released during 2015 will be available in both 32-bit and 64-bit, however effective January 1, 2016 all updates will be available in 64-bit only.
MotorSolve v5.1.1 is now available in 64-bit and is a free upgrade to all clients who are current with their annual maintenance contract or leasing the software. We encourage everyone to switch to the 64-bit version as soon as possible.
MagNet, ElecNet & ThermNet
MagNet, ElecNet and ThermNet 32-bit users should contact their local sales representative to discuss migrating their current licenses to 64-bit. The current version (v7.6) is the last to support 32-bit.
The Customer Support team will continue to provide assistance for 32-bit versions of our software until June 30th, 2016. After this date, support for software issues will only be offered on 64-bit and future releases.
The following table summarizes the important dates regarding this change.
January 1, 2016
New updates will be 64-bit only. 32-bit downloads no longer available
June 30, 2016
End of customer support for 32-bit versions
If you have any questions regarding this platform support change and the end of life for 32-bit software, please contact either Customer Support or your local representative.